Privacy Policy

Effective date: September 18, 2026

This policy explains what personal information Optimism Consulting Group LLC, a Wyoming limited liability company ("Optimism Consulting Group," "we," "us"), collects when you visit our website, book a call, engage us for consulting work, or communicate with us, and how we use, share and protect it. By using our website or services, you agree to the practices described here.

1. Information We Collect

• Information you give us: your name, email address, phone number and mailing address; details you share when booking a call or contacting us; and billing information when you engage us for work.
• Account and setup information: account logins, platform access and configuration details needed to build and support your system. We ask for access only to the accounts the work requires, and we do not hold your funds or your advertising budgets.
• Information collected automatically: IP address, browser and device type, pages viewed, referring links and similar usage data, collected through cookies and analytics tools.
• Communications: emails, messages, call notes and survey responses you send us.

2. How We Use Your Information

• To schedule and run calls, deliver and support the services you engage us for, and process payments.
• To respond to questions and provide onboarding and customer service.
• To send service updates and, with your consent, marketing messages.
• To understand how our website is used and improve it.
• To detect and prevent fraud, abuse, payment disputes and security incidents.
• To comply with legal obligations and protect our rights, work product and intellectual property.

3. How We Share Information

We do not sell your personal information. We share it only as needed with:

• Service providers who help us operate, such as hosting, scheduling, payment processing, email, SMS, analytics and customer-relationship tools. They may use your information only to provide services to us.
• Professional advisors such as attorneys and accountants.
• Government authorities, regulators or law enforcement when required by law or to protect our rights, users or systems.
• A buyer or successor in a merger, acquisition, financing or sale of assets.

4. Text Messages, Calls and Email

If you provide your phone number and opt in, you agree to receive calls and text messages from us, which may be sent using automated technology, about your inquiry, your engagement and our services. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of texts or HELP for help, and use the unsubscribe link in any marketing email.

We do not share or sell your mobile opt-in or phone number with third parties for their own marketing purposes. Text messaging opt-in data and consent are shared only with the vendors that help us deliver our messages.

5. Cookies and Analytics

We use cookies and similar technologies to keep the website working, remember preferences, measure traffic and, where applicable, show relevant advertising. You can block or delete cookies in your browser settings, though some features may not work properly. Our website does not currently respond to browser Do-Not-Track signals.

6. How We Protect Information

We use reasonable administrative, technical and physical safeguards, including encryption in transit and access controls, to protect personal information. No system is completely secure, and we cannot guarantee the security of information transmitted over the internet or stored by third-party platforms you use, such as your CRM or advertising accounts.

7. How Long We Keep Information

We keep personal information for as long as needed to provide our services and for any longer period required for legal, tax, accounting, fraud-prevention or dispute-resolution purposes. We may keep de-identified or aggregated data indefinitely.

8. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to opt out of targeted advertising, and to appeal a decision on your request. We will not discriminate against you for exercising these rights. We may need to verify your identity, and we may keep information where the law requires or allows it. To make a request, contact us using the details below.

9. Children

Our website and services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18, and we will delete it if we learn we have.

10. Other Websites and Platforms

Our website and the systems we build may link to or work with third-party services, such as CRM platforms, advertising networks, analytics providers and payment processors. Their privacy practices are governed by their own policies, and we are not responsible for them.

11. Users Outside the United States

We are based in the United States. If you use our services from another country, your information will be transferred to and processed in the United States, where privacy laws may differ from those where you live.

12. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date. Continued use of our website or services after an update means you accept the revised policy.

13. Contact Us

For privacy questions or requests, email Optimism Consulting Group at admin@optimismconsultinggroup.com.